Privacy Policy
Privacy Policy
Last updated: January 2026
This Privacy Policy explains how AIVO Services (“AIVO,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our website and AI-powered services at https://aivo.services.
We are committed to protecting your privacy and handling your data in a transparent and lawful manner.
1. Who We Are
Legal name: AIVO Services
Website: https://aivo.services
Business address: 123 Main Street
Email: [email protected]
Jurisdiction: Delaware, United States
AIVO provides AI-powered automation, software, and digital services.
2. Information We Collect
We collect the following categories of data:
A. Information You Provide
Messages, prompts, and form inputs you submit to our AI systems
Files you upload (documents, images, or other content)
Name and email address
B. Account & Usage Data
IP address
Device type, browser type, and operating system
Log files and timestamps
Interaction data with our services
C. Payment Information
We use Stripe to process payments.
We do not store your credit card or banking details on our servers. Payment information is handled directly by Stripe in accordance with their security and compliance standards.
3. How We Use Your Information
We use your data to:
Provide and operate our AI services
Process transactions
Respond to customer support requests
Improve system performance and reliability
Secure our platform and prevent fraud
Comply with legal and regulatory obligations
4. AI-Specific Data Use
Storage of AI Data
We store:
User prompts
AI-generated outputs
Uploaded files
This is required to deliver, improve, and support our services.
Training & Improvement
We may use anonymized and aggregated user interactions to improve our AI systems only when legally permitted and consistent with user rights.
Users have the right to opt out of AI training (see Section 8).
5. Third-Party Services
We use trusted third parties to operate our business:
ServicePurposeOpenAI or similar AI APIsAI processingStripePayment processingEmail servicesCustomer communication
These providers only receive the data necessary to perform their services and are contractually obligated to protect it.
6. Cookies & Tracking
We currently do not use advertising or analytics tracking pixels (such as Google Analytics or Meta Pixel).
We may use essential cookies required for site functionality.
7. Data Storage & Retention
Your data is stored on secure cloud servers in the United States and European Union.
We retain data for 1 year after your last interaction, unless:
You request deletion earlier
A longer retention period is required by law
8. Your Privacy Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Download a copy of your data
Opt out of marketing communications
Opt out of AI training
To exercise any of these rights, contact us at:
[email protected]
We respond to all valid requests in accordance with GDPR and CCPA time limits.
9. International Data Transfers
Your data may be processed in countries outside your home country, including the United States and European Union.
We ensure appropriate safeguards are in place for all international transfers.
10. Security Measures
We use industry-standard protections, including:
Secure cloud hosting
Encrypted connections (HTTPS)
Restricted internal access to user data
No system is 100% secure, but we take reasonable steps to protect your information.
11. Children’s Privacy
AIVO services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on aivo.services with an updated date.
13. Contact for Privacy Matters
For any privacy-related requests or questions:
Email: [email protected]